Free tool5 min

Customer Journey Grader.

Seven stages. One weak link is usually the problem.

Start answering. We'll ask where to send the results at the end. Prefer the background first? Read the guide.

Illustration of an illustrated brick bistro storefront

Step 1 of 4 · Find

Find

You show up when someone searches what you sell
Your reviews beat the nearest competitor
Photos online look like the business today

Answer everything on this step to keep going.

Questions about this tool.

What does the Customer Journey Grader do?

Seven stages. One weak link is usually the problem. You answer 4 short steps and get a customer journey score with what looks good, what is costing you, and the first moves to make.

How long does it take?

About 5 minutes. Round numbers will give you a useful read.

Is it really free?

Yes. It is free to use. We ask for your name, business and email so we can send your results, and you can unsubscribe anytime.

Can I save or share my results?

Yes. Download them as a file, print or save as PDF, email them, or copy a share link that reopens the exact same result on any device.

What if I need help acting on it?

Book a Marketing Diagnostic and we will walk through your results together. The guide covers the background if you want it first.